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Acceptable Use Policy

Last updated November 10, 2026

This policy applies to everyone who uses the Ardelis service: customers, their users, and the carriers and drivers who use a customer’s booking link.

1. Not allowed

  • Using the Service for any unlawful purpose or to store unlawful content.
  • Sending spam or unsolicited messages through the Service, including through booking confirmations or notifications.
  • Attempting to access accounts, data or systems you are not authorized to use, or probing, scanning or testing the Service’s security without our written consent.
  • Interfering with the Service, including by overloading it, introducing malicious code or circumventing usage limits.
  • Entering sensitive personal data that the Service is not designed to hold, or personal data you have no right to process.
  • Reselling or sharing access to the Service outside your organization, except with invitees such as carriers using your booking link.

2. Reporting

Report misuse or security concerns to contact@ardelisllc.com. Please do not publicly disclose a security issue before we have had a reasonable chance to address it.

3. What we may do

We may remove content, suspend users or, in serious or repeated cases, suspend or end a subscription. Where possible we will tell the customer first and give them a chance to fix the issue.

This document is provided for information and should be reviewed with your own advisers. Questions: contact@ardelisllc.com.