Cancellation Policy
Last updated November 10, 2026
Ending a subscription should be as clear as starting one. This policy applies unless your Order states otherwise.
1. How to cancel
Send written notice to contact@ardelisllc.com from an administrator of your account, stating the sites concerned. We confirm receipt in writing.
2. When it takes effect
Cancellation takes effect at the end of the current subscription term, provided notice reaches us before the renewal date, or within the notice period set out in your Order. Until then the Service remains available as usual.
3. Fees
Subscription fees for a term that has started are not refunded, except where your Order states otherwise, where we terminate without cause, or where the law requires a refund. If you end the Order because of our uncured material breach, we refund the fees covering the unused part of the term.
4. Your data
You may request an export of your schedules, receipts, documents, photos and history during the term and for thirty (30) days after it ends. We then delete your data, except where the law requires us to keep it.
5. Reducing your plan
To remove a site or doors without cancelling, write to us; the change applies from your next renewal unless agreed otherwise in writing.
This document is provided for information and should be reviewed with your own advisers. Questions: contact@ardelisllc.com.